At The Charcuterie Boardroom, we are committed to offering fresh, carefully prepared, and customized products for each client. To ensure the best experience and organization, we have established the following conditions for cancellations, refunds, and reservations:

1.Refunds and Returns:

Since we work with perishable and made-to-order products, we do not accept returns or issue refunds once an order has been assembled in charcuterie boards, boxes, or cups, or has been delivered in perfect condition. This policy allows us to maintain the highest standards of quality and hygiene.

“For food safety reasons, returns are not accepted and refunds are not issued once your order has been assembled, completed, or delivered.”

2.Deposits and Reservations for Special Events:

To ensure availability and proper planning for large events, we require a 50% deposit at the time of reservation. This deposit is non-refundable but can be applied to another date if the cancellation is made at least 14 days in advance.

3.Force Majeure Exceptions:

In the unlikely event that we, as a business, are unable to fulfill your order due to an emergency beyond our control (such as severe illness or unforeseen circumstances), we will offer you two options:

1. A full refund of the amount paid.

2. Rescheduling of the order to a later available date.

Acknowledgment:

We appreciate your understanding and trust in our service. Our commitment is to provide you with an exceptional experience, featuring products of the highest quality and personalized attention.

For any inquiries, please do not hesitate to contact us.

The Charcuterie Boardroom

Email: thecharqboardroom@gmail.com